SSA runaround

I am so far beyond irate! And I know posting this on a semi public forum is probably the dumbest thing ever since its bitching about my own government, but..oh-well… I’m not saying anything false, regardless what they say

I’ve been given the run-around by the *** SSA for the past *several* months. When I became eligible for Medicare, I promptly declined and mailed it back. I guess it never arrived. Or atleast, it never got entered correctly. So I’ve been trying to  correct this ***ing mistake since a month after enrollment. First, they say they FOUND the letter I had mailed back to decline Mecare. But (and I didn’t find this out until _much later_) since it was just a “chat” the SSA lady & I had it wasn’t rnoted in my records because conversations that don’t cause an actual change to a record does not get noted.

When my enrollment status didn’t change, I called again. They had to search again for the letter..they finally found it..but was told to call back in a few days to double check on the status of my enrollment.

When I called back..the person atleast saw that I had called the last time and I was told that they had the note and everything would go into effect at the beginning of the month and I should be reimbursed for the charges of the past months. Beginning of the month rolls around…no status change.  Just in case I give it ‘til Monday since the 1^st was a Saturday (tho that shouldn’t matter since it ‘should’ be an electronic change).

So I call _again_ Now, they CAN’T find the letter. Instead, I have to re-submit a request to withdraw from Medicare which will to effect this month (if I’m lucky) and I WON’T be reimbursed for their *****-up..I was told by three different agents the letter was there and I don’t know why it was never actually changed, noted or marked in the file. I understand they deal w/ millions of people a day or whatever the statistic they blurt out on the hold loop, but a simple check mark to change enrolled to un-enrolled while holding the letter or a few key strokes to type Medicare denial letter found or something like that would have been nice.

This whole thing is one big bundle of stress and a mess and its so ***’ed-up. I feel like someone at the SSA has been playing me for a fool and I’d love to go and smack some heads until I got some straight answers.